
Repair and Maintenance of Residential, Business, Commercial and
Industrial Properties
in Oakland, Macomb & Wayne Counties Michigan 888-336-PROS (7767)
America's Pros
P.O. Box 81275
Rochester, MI
48308-1275
1-888-336-PROS
(1-888-336-7767)
248-218-1765 fax
License no. 2102198209
Sig
and Cynthia Meyer
Troy, Michigan
March 11, 2008
Dear Mr. McIntyre of America's Pros, Inc.
When we determine that we need a project completed at our house, we
typically get at least five estimates from five different companies.
Sadly, it is very common for some phone inquiries to never be returned
and for some appointments to end up being "no shows." That was certainly
not the case with America's Pros! A real person actually answered the
phone! Not only was our insulation estimate appointment kept, but you
called a day in advance to remind us that you would be here and be on
time. You were.
You took the time to talk to us and clarify just what we wanted. You
actually spent a lot of time crawling around our attic, determining our
insulation needs. (Unlike a competitor who stuck his head up into the
attic and made his estimate that way.) Your estimate of what we would
save on gas and electric bills was realistic and, as it turned out,
quite accurate. You not only gave us a written job estimate that did not
change with the bill, you also called us a few days after your
appointment with us to see if we had any questions or concerns that
weren't addressed when you were here.
You didn't stop there. You delivered the insulation materials the day
before the job, in order that everything was here and ready for the next
day's work. You arrived exactly when you said you would; the job took
most of the day, as planned; you did not run out of materials; you used
responsible safety procedures; workers were pleasant; and, they cleaned
up completely before leaving.
Many people look at cost only. It is a rare company now days who can
provide a timely follow up to a customer inquiry phone call, offer fair,
cost-effective work, provide courteous employees, and be punctual, too!
One would think that would be standard customer service throughout the
trades. It is not. So, when a company like America's Pros
provides all those things, it can only be to your advantage and to ours.
You did what you said you were going to do.
You did it when you said you would. You did it for the cost you quoted.
And, you did a good job. It doesn't get any better than that. Well done!
Sig and Cynthia Meyer
Troy, Michigan
America's Pros has business and residential customers throughout Oakland County and Macomb County in Michigan including, West Bloomfield, Farmington, Birmingham, Washington Twp, Rochester Hills, Romeo, Macomb Twp, Troy, Lake Orion, Oxford, Clarkston, Bruce Twp, Bloomfield Hills, Clawson, Auburn Hills, Utica, St. Clair Shores, Royal Oak, Shelby Twp., Bloomfield Twp, Beverly Hills, Rochester, Sterling Heights, West Bloomfield Twp., Grosse Pointe, Orchard Lake, Holly, Hazel Park, Madison Heights, Oak Park, Center Line, Warren, Huntington Woods, Harper Woods, Clarkston, Ferndale, Berkley, Keego Harbor, Waterford, Union Lake, Milford, Southfield, Novi, Wixom, Orchard Lake, Eastpointe, Roseville and more!